This made me wonder exactly who are these "people" he referred to? I'm rather doubtful that it is the general public that has these concerns. I find it much easier to believe that elements of criminal "society" or privacy advocates would be tuned-in to these issues, but not the average man on the street. I might be being too critical of this particular piece, but I thought that the reporter should have challenged, or at least followed up on, that statement.
In a larger context, this may unfortunately be a textbook example of how public policy is determined at the chaotic intersection where the general public, subject matter experts, issue advocates, the marketplace, and technology all collide. I certainly hope not!